TBD Airsoft Return and Exchange Policies is a part of our quality customer service aimed to give our customers the best airsoft experience possible.
- Returns requests are valid for a duration of one week after the customer takes possession of the item.
- TBD Airsoft will not accept return request if the item has been altered, damaged or disassembled.
- Returned items must be in their original packaging.
- Returned items must not have been fielded.
- Returned items must be in initial condition and functional.
- Customers have the choice of getting a cash refund, store credit or exchange the returned item, should the return request be accpeted.
- There is a fee of %25 for the returned items that have been opened.
- This policy is subjected to change without prior notice.
- Returns shall NOT be accepted on all consumables such as BBs, gun oil, battery or gas as soon as they are opened.